Shipping & Packaging

1. Our Shipping Commitment

At Monique Lustré, we ensure every suede garment is shipped with care, precision, and protection. Because suede is a premium and delicate material, we use specialized packaging methods designed to maintain its texture, shape, and overall quality during transit.

2. Shipping Destinations

We offer worldwide shipping to most countries. Orders are delivered through trusted international courier partners to ensure safe and reliable transportation.

3. Delivery Timeframes

Estimated delivery times are:

• Europe: 5-7 business days
• International: 10-14 business days

Delivery times may vary depending on customs processing, local courier operations, or peak seasonal demand.

4. Order Processing

All orders are processed within 1-3 business days. Once dispatched, customers receive a tracking number via email to monitor shipment progress in real time.

5. Protective Packaging

Each suede item is carefully prepared using protective materials designed specifically for luxury leather garments:

• Breathable protective wrapping
• Structure-preserving packaging
• Durable shipping boxes to prevent impact damage

Our packaging helps protect suede from moisture, creasing, and environmental exposure during transportation.

6. Shipping Costs

• Orders up to €300 - flat rate shipping of €39
• Orders above €300 - free shipping

7. Customs & Duties

International orders may be subject to customs duties or import taxes depending on the destination country. These charges are the responsibility of the customer.